Clear Help With Dental Benefits

Dental Insurance & Payment Guide

Insurance should make dental care easier to access—not harder to understand. Star Dental accepts Health First Colorado Medicaid and most PPO dental plans. Our team helps new and current patients verify benefits, understand available coverage information and prepare for treatment.

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Star Dental reception team ready to help patients with appointments and dental insurance questions
Insurance Options

Dental Coverage Options at Star Dental

The type of plan affects networks, benefits, deductibles, annual limits and authorization rules. We review the information available to us and explain the next practical step.

01

Health First Colorado Medicaid

Star Dental accepts Colorado Medicaid for eligible children and adults. Benefits commonly include preventive, restorative and medically necessary dental services under current program rules.

02

PPO Dental Plans

We accept most PPO plans, including many Delta Dental, Cigna, Aetna, MetLife and Guardian plans. Network status and benefits depend on the specific plan.

03

Eligibility and Benefit Checks

Our team can check active eligibility and available benefit information before treatment when the insurer makes that information available.

04

Predeterminations

For larger or staged treatment, an insurer may provide a predetermination showing how the plan expects to process the recommended services.

05

Medicaid Number Lookup Help

Do not postpone calling because you cannot find your Medicaid card or member number. Bring photo ID and any information you have; our team can often help with the lookup.

06

Cost Questions Without Insurance

Dental cost depends on the diagnosis and complexity of treatment. Call so we can understand your needs and explain what is required for a reliable estimate.

Before Treatment

How Star Dental Reviews Dental Benefits

Tell us the name of the insurance company, the member name and date of birth, member or policy number if available, and the reason for the appointment. For Medicaid, we can often locate active eligibility using identifying information. For PPO plans, we review network and benefit information that the insurer provides. If the recommended treatment needs additional review, we can discuss a predetermination or other documentation before the next step.

Step by Step

How Benefits Verification Works

We begin with a diagnosis, explain the options and help you understand the next step. Treatment is based on your examination, health history and individual needs.

STEP 1

Call or Request a Visit

Tell us what you need and share the insurance information you have.

STEP 2

Eligibility Check

We review active coverage and available plan information before or around the appointment.

STEP 3

Clinical Examination

The dentist diagnoses the condition and recommends care based on your health—not only on insurance rules.

STEP 4

Clear Next Steps

We explain the benefit information available, treatment priorities and any predetermination or payment questions.

Know what benefit verification means

Benefit checks and predeterminations help patients plan, but the insurer makes the final claim decision after treatment is submitted. We will explain the information available to us in straightforward language.

Understanding Coverage

Medicaid and PPO Insurance at Star Dental

We accept Health First Colorado Medicaid and most PPO plans, including many plans from Delta Dental, Cigna, Aetna, MetLife and Guardian. Network participation and benefits vary by plan, so our team checks the information available for each patient and recommended service.

Questions? Call Before Your Visit

Call 303-222-1414 with your insurance information. If you do not know your Medicaid number, call anyway—our team can often help locate the information needed to check active eligibility.

Insurance Frequently Asked Questions

Dental Insurance & Payment Guide: Insurance Frequently Asked Questions

Does Star Dental accept Health First Colorado Medicaid?
Yes. Star Dental accepts Health First Colorado Medicaid for eligible children and adults. Our team verifies active eligibility and current benefits for the recommended treatment.
Which private dental insurance plans do you accept?
We accept most PPO dental plans, including many plans from Delta Dental, Cigna, Aetna, MetLife and Guardian. Because employers and plan types differ, call with your plan information so we can check network and benefit details.
What if I do not know my Medicaid number?
Call us anyway. Bring photo ID and any insurance information you have. Our team can often use identifying information to help locate active Medicaid eligibility.
Does Medicaid cover dental exams, fillings or extractions?
Health First Colorado commonly includes preventive and medically necessary dental benefits such as examinations, X-rays, cleanings, fillings and extractions when program requirements are met. The dentist first determines what treatment is clinically appropriate.
Does Medicaid cover dentures?
Health First Colorado may cover medically necessary full, partial, replacement or lost dentures under current benefit rules. Star Dental offers denture evaluation, full and partial dentures, replacements and repair assessment.
Does Medicaid cover wisdom tooth removal?
Medically necessary wisdom tooth evaluation and removal may be covered. Coverage depends on active eligibility, diagnosis, imaging and current program requirements. Optional sedation is reviewed separately when requested or clinically appropriate.
What is a dental predetermination?
A predetermination is a pre-treatment estimate from an insurer showing how it expects to process specific recommended services. It can help with planning but is not the same as a final paid claim.
Do I need to contact my insurance company before calling Star Dental?
No. You may call us first. If the insurer requires information that only the member can obtain, we will explain what to ask for.
What should I bring to my appointment?
Bring photo ID and your insurance card or plan information if available. New patients should arrive 10–15 minutes early to complete forms at the office.
Can you tell me the cost before I am examined?
We can answer general questions, but a reliable estimate usually requires knowing the diagnosis, tooth, procedure and complexity. Call 303-222-1414 so we can understand your needs and explain the next step.

Talk With the Star Dental Team

Call for current availability or send an online appointment request. We respond to phone calls and online requests promptly.